Privacy Policy

At Naenthoo, we respect your privacy and strive to ensure that your experience when visiting our website and using our services is both positive and secure. This Privacy Policy describes how we collect, use, and protect your personal information in accordance with South Korea's Personal Information Protection Act (PIPA).

1. Definition of Personal Data

Personal data will include any data that can identify you as a living individual, for example, but not limited to, names and contact details; information about pets; and all other data submitted to us and related to you or your pet. Personal data in South Korea is protected by the PIPA. We are required to ensure the proper and safe handling of your data.

2. Information we collect

We collect information when you interact with our website or use our services. This can include:

  • Personal Information: Name, email address, phone number, pet details (such as breed, age, well-being status), and other contact information.
  • Usage Information: Data related to how you interact with our website, such as browsing history, IP address, and device information.
  • Cookies: We deploy cookies to serve you better as well as analyze anonymous data to understand website usage; you can make changes to prevent cookies through settings in your browsers.

3. How We Handle Your Information

We use gathered information to make available, sustain, and expand our services, and your details may be used particularly for:

  • We offer personalized services for pet wellness
  • We communicate for appointments, book, and campaigns
  • We would send updates relating to new service, blogpost, and informative wellness tips.
  • Analysis of website traffic for better user experience.

4. Children's Privacy

Naenthoo does not collect any personal information from children under the age of 13. If you suspect that we have inadvertently collected information from a child, please inform us, and we will make sure to remove such information. We advise parents and guardians to monitor their children's online activities and prevent them from submitting any personal information without permission.

5. Data Security

We are committed to protecting your personal data from unauthorized access, alteration, or disclosure. We implement suitable security measures including encryption and secure servers to protect the information we collect. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Sharing of Your Information

We respect your privacy and will not share your personal data with third parties except under the following conditions:

  • To comply with our legal obligations such as complying with orders from government authorities.
  • Providing our services with third-party partners such as third-party service providers for grooming or pet well-being services but only upon strict contractual terms protecting your data.
  • Your personal information will be transferred to the new business in case of a merger, acquisition, or sale of assets.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete it.

8. Changes to This Privacy Policy

Naenthoo retains the right to modify or update this Privacy Policy at its own discretion and can post such modifications anywhere on the Website. Such a new version will become effective on and after posting and updating immediately after that posting date. To assist you in knowing our information practices, please refer to this policy regularly.

9. Contact Us

If you feel that there may be something confusing about our privacy policy or in which we use or handle your details, you're welcome to inquire with us about this on the email address given as [email protected]. We'll appreciate it when helping you.